Dragonfly Bowtique values you as a customer and
respects your privacy. Any personal information collected will be used solely
for the purpose of providing you with outstanding service. We are committed to
responsibly managing your personal information and will not distribute,
display, or sell any of your information to any organization for any purpose.
Cancellation Policy
Once an order has been placed, it cannot be
canceled or modified for any reason.
Return Policy
Due to the fact that all of our items are custom
made at time of purchase, we do not offer returns or exchanges. We will stay in
constant communication with our buyers to ensure that we provide you with
exactly what you have in mind.
We stand behind all of our bows and strive to make
you happy! If there is any issue with your product or service...please bring it
to our attention so that we may fix it!
Safety
Children should always be supervised with our merchandise. Some items may
have small pieces(rhinestones, beads, sequins, etc.) which could potentially be
a choking hazard to children under 3. We cannot be held responsible for any
injuries related to our products.
Shipping Time
Please note that all products
are custom made when you order!
Dragonfly Bowtique's current processing time is approximately 10-14 days
before your order ships. We ship all orders via USPS First Class Mail
with delivery confirmation, which takes 2-7 days for delivery depending on your
distance from Dragonfly Bowtique.